Thank you for choosing MiracelFace MedSpa (“we,” “us,” or “our”). Your privacy is of utmost importance to us, and we are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding the information. If you have any questions or concerns about this policy or our practices, please contact us at info@miraclefacemedspanyc.com.

By accessing or using our website, mobile application, or other related services (collectively referred to as the “Services”), you consent to the terms outlined in this Privacy Policy. If you disagree with any part of this policy, please discontinue use of our Services immediately.

Information We Collect

Personal Information You Provide

We collect personal information you voluntarily provide when registering for our Services, placing an order, or contacting us. This may include:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Account Details: Username, password, and communication preferences.
  • Payment Information: Billing address, debit/credit card details, and other necessary information for processing transactions.

All payment data is securely processed and stored by our third-party providers, such as Authorize.net, and governed by their respective privacy policies.

Information Collected Through Our App

If you use our mobile application, we may collect additional information, including:

  • Location Data: Access to your device’s geo-location to provide location-based features.
  • Device Permissions: Access to your calendar, SMS messages, and notifications to enhance user experience.
  • Push Notifications: Alerts regarding updates, features, or account activity.

You can modify or revoke permissions in your device settings.

How We Use Your Information

We process your information to provide, improve, and customize our Services. Specific uses include:

  • Account Management: Facilitating account creation, maintenance, and user support.
  • Order Fulfillment: Processing payments, returns, and exchanges.
  • Marketing and Communication: Sending promotional content and updates (you can opt out anytime).
  • Analytics and Improvements: Tracking usage trends and enhancing functionality.
  • Legal Compliance: Meeting regulatory requirements and responding to legal requests.

We may also use anonymized or aggregated data for analysis and business purposes.

How We Share Your Information

We only share your information when necessary and under the following circumstances:

  • Service Providers: With third-party vendors, contractors, or partners for tasks like payment processing, hosting, and customer support.
  • Business Transactions: During mergers, acquisitions, or asset sales, where your data may be transferred as part of the business.
  • Legal Obligations: To comply with laws, court orders, or other legal processes.

We do not sell or rent your information to third parties for their direct marketing purposes.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. Upon termination of your account or inactivity, your information will be deleted or anonymized, except where backups or legal requirements necessitate retention.

Security Measures

We implement technical and organizational safeguards to protect your personal information. However, no system is entirely secure, and we cannot guarantee complete protection against unauthorized access. It is your responsibility to use our Services within a secure environment.

Children’s Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we discover such data, it will be promptly deleted.

Your Privacy Rights

You have the right to:

  • Access, correct, or delete your personal information.
  • Opt out of marketing communications by following unsubscribe instructions or contacting us directly.

California residents may request details regarding information shared with third parties for direct marketing purposes.

To exercise your rights, please email us at info@miraclefacemedspanyc.com.

Updates to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Revisions will be effective upon posting the updated version with the new “Effective Date.” We encourage you to review this policy regularly.

Contact Us

If you have any questions or wish to exercise your privacy rights, please contact us at:

MiracleFace MedSpa
211 East 43rd St, suite 716,
New York, NY 10017
info@miraclefacemedspanyc.com

We are committed to resolving your concerns and ensuring your information is hand

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